I have an hp zbook thunderbolt 3 dock on my hpzbook g3. Peripherals connected to the docking station do not function outside of the operating system vpro support vprotm functionality is not supported through the. The problem is whenever its docked the usbs on the docking station fail to work. Hi i have a dell latitude d520 laptop with a dell port replicator, with an external crt monitor plugged into the vga port on the port replicator. Designed exclusively for ultraslim hp elitebook notebook pcs, the hp ultraslim docking station expands display, network, and device connectivity so you can be more productive throughout the dayall through a simple oneclick slidein side dock.
Figured it was a plug and play type deal but was disappointed right off the bat. Hp zbook dock with thunderbolt 3 troubleshooting hp. Edit multiple content streams, manipulate complex data and develop in vron an impressive 17inch diagonal screen. Im certain the usb ports work, becuase they used to work prior to the. This has worked perfect in 2012 r2 and now in cbadded the docking station executable after the driver install step. Problems with external monitor and docking station dell. Hp docking solutions for hp zbook g3g4g5 mobile workstations. Startech multiport adapter can supply maximum dc 85w. Designed exclusively for ultraslim hp elitebook notebook pcs, the hp ultraslim docking station. The docking station cable doesnt seat well in the docking station and the slightest move to the station or cable can cause a disconnect then all peripherals stop. When the failure happens you lose some or all of the dock capabilities. Zbook 17 g3 and thunderbolt dock connection issues digital. Quickspecs hp docking solutions for hp zbook g3g4g5 mobile workstations technical specifications of hp ultraslim docking station c04834949 da 15447 worldwide version 7 july 24, 2018 page 5 hp ultraslim docking station dimensions h x w x d 1. Take multitasking to the extreme with support for two uhd4k displays that are ready.
Users experiencing the following issues should raise a warranty ticket with hp by phoning 0800 9177241 and quoting the pin 80098 when or of off the docking station, the laptop doesnt resume from hibernation shows a black screen and user needs to power off manually. Hp elite dock with thunderbolt 3 and hp zbook dock. Hp notebook pcs troubleshooting problems with docking stations this document pertains to hp and compaq notebook pcs with a docking station. Charge your personal or work laptop, connect to a wired network, and multitask with auxiliary accessories with the convenient power offered by the hp usbc g4 laptop docking station. When i connect the dock i get some messages and it. We bought 3 of these zbook studio g3s, and had all kinds of trouble with the performance, especially with docking stations and monitors. I installed fedora 24 and all updates available on it but cant get the doc to work beyond power which is a separate plug.
Sure you can connect external devices like hard drives and monitors to your notebook pc but once you make all the connections its not that much easier than moving a desktop. Issues with ultraslim docking stations users experiencing the following issues should raise a warranty ticket with hp by phoning 0800 9177241 and quoting the pin 80098. Solved third party docking stations and power what do you use. When booting up sometimes one monitor wont get a signal, sometimes both, some days might work fine for the morning, but go randomly black in the afternoon. Zbook 17 g3 and thunderbolt dock connection issues. Hp zbook dock with thunderbolt 3 docking station vga. Hp zbook dock with thunderbolt 3 docking station walmart. Docking station cable lock slot lock not included 8. Sometimes when the user has been away from his desk for more than one hour the laptop is on but doesnt react to any keystrokes, mouse clicks movements when connected to the dock. Solidworks would have mysterious bugs where hidden bodies would not hide, configurations would not update, etc. Create a remarkably powerful and streamlined mobile workstation workspace without the clutter with the hp zbook dock with thunderbolt 3. These new ones, and this new connection type, is leaving me with a pretty bitter taste. Nov 17, 20 it looks like the socking station is overriding the display settings to disable the laptop display and show the desktop display, but it isnt restoring the laptop display when its removed, try playing with the dock settings if there is software with it otherwise try removing the dock by clicking on the safetly remove hardware icon in the taskbar near the clock.
Hp zbook laptop, thunderbolt docking station name a more iconic duo. How to use and troubleshoot dell thunderbolt dock tb16. Hp zbook dock with thunderbolt 3 docking station zbook. I take a close look at hps zbook thunderbolt 3 docking station. Thunderbolt dock 3 display issues hp support community. It is recommended for the affected hp systems shown below to download and install the latest hp bios update dated on or after feb 1st, 2019.
May 24, 2017 after updating the firmware for the hp zbook thunderbolt 3 dock, the dock doesnt work with attached monitors. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Hp docking stations for hp zbook g3 mobile workstations bechtle. Clean the connections with a can of compressed air and then. Expand or collapse child collections of computing and mobile. Hp zbook dock with thunderbolt 3 docking station vga, 2 x dp sign in to comment. Thunderbolt 3 dock not working in windows 10 after the april 2018. Quickspecs hp zbook 200w thunderbolt 3 dock p5q61aa to view pdf files, you need to have adobe acrobat reader installed on your computer. After updating the firmware for the hp zbook thunderbolt 3 dock, the dock doesnt work with attached monitors. Docking station does not detect external monitors after wake. The hp zbook 15u g4 uses the hp ultraslim docking station, which has three.
Get expansive device, display, and network connectivity plus simultaneous charging of your system through one simple cable from the dock to your hp zbook. Feb 06, 2017 i take a close look at hps zbook thunderbolt 3 docking station. Since a few weeks i have an hp thunderbolt dock g2 230w wcombo cable with an hp zbook 17 g5 setup for a user. When you connect the laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and largescreen displays without having to plug each one. Kensington has become aware that certain hp elitebook and zbook models may have usbc charging incompatibilities with our usbc docking stations. This look like a stupid solution compare the old hp docking station that i have on my hp 8760w where. When i plug in the minidisplay port into the dock, the monitor screen never turns on, but it seems that the surface book goes into a loop identifying that there is an external monitor now attached. The dual monitors and ethernet over the thunderbolt 3 work, but none of the usb ports are active. Before you buy this generation of docking station know in advance that it will not support two 4k displays and that early version of the dock had a defect powerusbc cable. Bought this docking station to go with my new zbook 17. Rated 5 out of 5 by ekim snevig from works great for my zbook the hp thunderbolt dock provides plenty of power to keep my zbook laptop and its peripheral equipment running effectively. Connecting an hp notebook to the hp ultra slim docking station.
Multiple displays on hp zbook mobile workstations solitee. Dell thunderbolt dock tb16 links all your electronic devices to your laptop pc using a single thunderbolt 3 typec cable. On april 30th microsoft released a large update to windows 10 known as the windows 10 april 2018 update. Sw reseller support had no answer except to blame the video driver.
Its among the best usbc docking stations for hp laptops. However, whenever i do dock the laptop into the port replicator. When or of off the docking station, the laptop doesnt resume from hibernation shows a black screen and user needs to power off manually. Quickspecs hp docking solutions for hp zbook g3g4g5 mobile workstations overview of hp ultraslim docking station c04834949 da 15447 worldwide version 7 july 24, 2018 page 3 hp ultraslim docking station rear side 1. I recently updated the bios and firmware to the latest version to fix other dock issues. After updating the firmware for the hp zbook thunderbolt 3 dock, the dock doesn t work with attached monitors.
Search results for docking station drivers search hp. Technical white paper hp elite dock with thunderbolt 3. Learn how to resolve display related issues with thunderbolt 3, including hardware, video card, and displayport 60hz issues. Unspecified check warranty status manufacturer warranty has expired see details covered under manufacturer warranty covered under extended warranty, months remaining month remaining days remaining day remaining see details. I had many issues before with the system after a bios update slow performance, usb poorts that wouldt work, windows that would not download updates, ect. Joins domain and still no issues if we image using my image unmodified install. Learn about the thunderbolt 3 dock for elitebooks and mobile workstations. I have a new zbook g3 17 with thunderbolt 3 dock station. Has anyone had success with this dock with a hp zbook g3 17. Buy hp zbook dock with thunderbolt 3 docking station 200 watt us for zbook 17 g3 mobile workstation with fast shipping and toprated customer service.
Learn how to connect an hp notebook to the hp ultraslim docking station. Potential issues arising with hp g3 laptops in their ultraslim docking stations. Hp have taken a step back with this docking station i have used many of their docking stations and have had no issue. Hp zbook dock with thunderbolt 3 choose a different product series warranty status. The docking stations for the previous generation of these zbook 17s i have 25 of the g1 and g2 in deployment in my company, all with the advanced docking station and two external z30i monitors have performed flawlessly. Hp zbook thunderbolt 3 dock usb ports not working hp. Since the release, we have had a handful of reports from customers using our thunderbolt 3 docking stations such as the tbt3udv and tbt3ud183 that after the update the docks video outputs would continue to work, but the docks usb ports, ethernet port or audio port. Laptop screen goes blank when undocking solutions experts. When i received it there were little to no instructions to set it up properly.
Hp elitebook x360 1030 g2 issues with docking station. I have a new hp zbook with thunderbolt 3 connection to the docking station. If you have a question create a new topic by clicking here and select the appropriate board. Solved hp thunderbolt dock g2 230w and hp zbook 17 g5. Hp thunderbolt dock 230w g2 w combo cable docking station. I got the docking station along with my zbook studio from my company it dept. Not sure why others are having so many issues with this. Issues with dock with external monitor windows central. Whatever is plugged in to one of the usb sockets will power up whilst the zbook is loading bios.
Hp zbook laptops, thunderbolt docks and external monitors. I mistakenly purchased the wrong displayport cables fulltime instead of the required mini. One of the most annoying issues is external monitors getting no signal. Hp zbook dock with thunderbolt 3 docking station zbook dock. The 7 best docking stations for hp laptops hp tech takes. Thunderbolt 3 dock not working in windows 10 after the. Thunderbolt 3 dock not working in windows 10 after the april. Hp thunderbolt dock g2 docking station vga, dp, 2 x dp is rated 3. We delete comments that violate our policy, which we. Zbook 15 g3 elite thunderbolt docking station connecteworkstation zbook elite thunderbolt docking station e230t touch screen operating.
I tried some experimentation and found that it is less the tablet keyboard undocking that is the issue and more the docking undocking from the surface dock. Expand or collapse child collections of computing and mobile devices. Get stunningly easy setup on a dock that is small enough to take with you. Thanks for posting, and i would be happy to help with your new plugable thunderbolt 3 docking station also known as the. Since the release, we have had a handful of reports from customers using our thunderbolt 3 docking stations such as the tbt3udv and tbt3ud183 that after the update the docks video outputs would continue to work, but the dock. Also, the power button being directly opposite the thunderbolt connector causes the power button to be pressed unintentionally when reseating the cable. I have ethernet issues with my thunderbolt 3 dock 150w and my zbook 15g3, running on windows 7 64 bit. Allegedly the new cables come tonight and i can try and see if i will have the same issues with the monitors i have two a 23 hp 1080p and an. Our flagship zbook is our ultimate laptop for those who need desktop performance on the go. Now one display will no longer work even though it shows up in the configuration. Hp notebook pcs troubleshooting problems with docking. Every time i bootup, i have to open laptop to insert access data. Disconnect any devices that are connected to the docking station.
I returned the docking station to best buy only to have the same problem with my replacement. Joins domain and still no issuesif we image using my image unmodified install. I havent had any issues with charging the book with the docking station and using the ethernet connection. My zbook display plus 3 display ports connected to the thunderbolt although 1 is connected to the thunderbolt connector through a dongle. Maybe i got lucky and one that worked, or everyone else is doing something wrong.
Information and links in this thread may no longer be available or relevant. When removing the hp elite dock with thunderbolt 3 or hp zbook dock with thunderbolt 3 from your hp notebook or hp zbook mobile workstation, unplug the dock first, wait until the thunderbolt icon in the system tray is gone, and then put the notebook or mobile workstation into a standby, hibernate, restart, or shutdown state. May 18, 2018 on april 30th microsoft released a large update to windows 10 known as the windows 10 april 2018 update. Hp notebook pcs troubleshooting problems with docking stations. Hp elite dock with thunderbolt 3 and hp zbook dock with. The update from hp includes a usbc charging fix that res.
Your mobile workstation, docking station, and monitor must all support usb 3. Laptop docking stations for hp elitebook for sale in. I went back to bb and a really patient geek squad guy worked with me for over an hour before suggesting. The 15 and 17 arent so different except in size so the firmwares are pretty much the same. Docking station does not detect external monitors after wakeup from sleep. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. This document contains recommendations for resolving issues that you might encounter while using your computer with any model of hp docking station. Need to disconnect and reconnect them in order for the monitors to work again. The laptop models listed below are compatible with this docking station but will require a 230w 19. Already updated windows, bios, drivers and t3 firmware.
The docking station is not supported in the preos environment pxe boot, usb devices in preboot, etc. Hp docking solutions for hp zbook g3 mobile workstations. When you connect the laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and largescreen displays without having to plug each one into the laptop. Issues with ultraslim docking stations the university of. Laptop docking stations for hp elitebook one of the biggest issues people have hand with laptops over the years has been the tradeoff between portability and expansion. Been having usb port issues for a while and then after a windows update a few weeks ago september 2019, all remaining live usb ports. Get to work with a single cable from your usbcenabled notebook 1 to your. Latest drivers from hp and latest firmware on dock as well. Solved hp thunderbolt dock g2 230w and hp zbook 17 g5 issue. Oct 03, 2016 we bought 3 of these zbook studio g3s, and had all kinds of trouble with the performance, especially with docking stations and monitors. Hp thunderbolt dock g2 docking station vga, dp, 2 x dp. I have connect display, keyboard and mouse to this dock.
Rapidly replenish your hp zbooks power after a demanding day with an impressive charging station that passes power directly through a thunderbolt 3 power cable to your hp zbook. Hp zbook dock with thunderbolt 3 docking station 200 watt. The ultimate video editing machine designed to handle complex visual. Laptop docking stations for hp elitebook for sale in stock. I have two displays connected and a wireless keyboardmouse, and have not a single issue with any of them. Oct 27, 2015 i am trying to connect my surface book via the dock to an acer 27 touchscreen monitor.